Privacy Policy

What kinds of information do we hold?

During the course of carrying on our business, we may collect personal information. We usually collect the following kinds of personal information:

• name, address, business name and contact information; and • information about people’s dealings with us.

Use and disclosure of your personal information

We use your personal information for the purposes for which it was collected and related purposes (which are normally obvious when we collect it), including to:

• provide our services to you, to manage and account for the services, and to improve the services
• manage our relationships with you
• provide you with information about developments, events or other products or services that may interest you or them.

We may disclose personal information for the purposes for which it was collected, and also:

• subject to our professional obligations, to any person where necessary or desirable in connection with our provision of services, such as to the client, regulatory authorities, or other partners or suppliers (whether in Australia or overseas)
• on a confidential basis to external service providers so that they can provide administrative or other services in connection with the operation of our business; and
• as required by law and/or with your consent.

Information security

We take reasonable steps to protect all information which we hold (including your personal information) from misuse, loss, unauthorised access, modification or disclosure.

We take reasonable steps to hold information securely in electronic or physical form. We store information in access controlled premises or in electronic databases requiring logins and passwords. All staff with access to confidential information are subject to confidentiality obligations.

Access and correction

You may request access at any time to personal information we hold about you. We may charge you a fee where access is provided. We may refuse to provide access if the Privacy Legislation allows us to do so. All requests for access/corrections to your personal data should be requested by calling GLS on +61 3 9595 3813.